Revenue Cloud
Streamline quote-to-cash with CPQ, billing, and subscription management. Revenue Cloud implementations that reduce cycle times and eliminate revenue leakage.
The Quote-to-Cash Problem
Quote-to-close delays kill deals. Your sales team is building quotes in spreadsheets, emailing them for approval, and waiting days for legal to review contracts. By the time the quote reaches the customer, the competitive window has closed. Revenue Cloud exists to fix this; but only when it's implemented around your actual pricing model and sales process.
Digital Mass builds Revenue Cloud implementations that handle real-world complexity: tiered pricing, volume discounts, bundle configurations, multi-currency, channel-specific rules, and approval workflows that compress turnaround from weeks to hours.
What We Build
Product & Pricing Architecture
Complex product catalogs with tiered pricing, volume discounts, bundle rules, and channel-specific price books. Designed around how you actually sell, not Salesforce defaults.
Guided Selling
Configure guided selling flows that walk reps through product selection, ensuring accurate quotes without requiring deep product knowledge.
Approval Workflows
Multi-level approvals based on discount thresholds, deal size, and product type. Automated routing to the right approver with full deal context.
Contract Lifecycle Management
Contract generation, version control, amendment management, and renewal automation. Reduce legal bottlenecks and keep deals moving.
Common Pain Points We Solve
- "Quoting takes two weeks because everything goes through spreadsheets and email."
- "Our reps misconfigure quotes because the product catalog is too complex."
- "We lose deals waiting for multi-level approvals that should take hours, not days."
- "Contract amendments require starting from scratch every time."
Outcomes
- Quote turnaround drops from weeks to hours
- Quote accuracy improves with guided selling and product rules
- Revenue recognition aligns with delivery through contract lifecycle automation
- Sales managers gain visibility into deal velocity and approval bottlenecks
Technology
Salesforce Revenue Cloud, CPQ, Contract Lifecycle Management, Guided Selling, Sales Cloud, CRM Analytics, Tableau, Apex, Lightning Web Components
Digital Mass is the best consulting partner I have worked with in my 20+ years of working in the Salesforce ecosystem. They are approachable, knowledgeable, innovative, and fun. The last 10 months working with them have been a game-changer for our business and my team.
Digital Mass is a truly collaborative partner, working in the trenches with us on a variety of projects. Their expertise seems to know no bounds, and regardless of the hurdle we come across, Digital Mass is at the ready with recommendations on how to ultimately work to get us back on course, no matter the storm.
Working with Digital Mass has been great. The staff is very responsive and eager to understand and deliver value. We have two consultants who have become integral members of our Scrum teams. They have helped raise the skill level of our internal staff. I would highly recommend working with Digital Mass!
Jeff's attention to detail, technical expertise, and calm nature make working with him very pleasurable. Everybody internal who works with him loves him. I could give him 6 stars if that were an option. Keep up the good work, as we are going to need more help in the future.
They came up with creative solutions to problems we experienced and helped guide our team, who were mostly new to Marketing Cloud. As we got closer to the deadline, the team went above and beyond to make sure we were successful.
Overall, we had an excellent experience. Their senior solutions lead's technical knowledge and management of the project was the key factor that led to a successful engagement.
While we were still maturing in Salesforce ecosystem, Digital Mass helped us manage within budget and helped us design solutions which exceeded our expectations.
Digital Mass was a game-changer for my Salesforce CRM team when we faced some tight deadlines that felt almost impossible. They are willing to just target your company's immediate need with augmented staff. I highly recommend Digital Mass for their targeted, effective solutions.
