Sprint Zero
Before you build anything — get clarity on what to build, in what order, and why. Sprint Zero is our structured discovery engagement: architecture assessment, process mapping, and a delivery roadmap grounded in reality.
The Cost of Skipping Discovery
Most Salesforce projects that go wrong don't fail at implementation. They fail at the beginning; when a team jumps into building before anyone has agreed on what success looks like, what the architecture should be, or how the current state actually works.
The result: months in, you discover a requirements gap that requires re-architecture. A data migration that wasn't scoped. Three stakeholders who wanted three different things and no one reconciled them before the sprint started.
Sprint Zero is how Digital Mass prevents this. It's a structured 2, 3 week engagement that produces the clarity your entire team; business, IT, and executive sponsors; needs before a single development sprint begins.
What We Do in Sprint Zero
Current State Assessment
We conduct a full audit of your Salesforce org or proposed technology landscape: data model, automations, integrations, technical debt, user adoption levels, and configuration quality. We interview stakeholders and map your actual business processes; not the documented ones that haven't been updated since 2019.
Future State Architecture
Based on your goals and current state, we design the target architecture: object model decisions, field strategy, automation architecture, integration topology, sharing and security model, and the data migration approach. Documented well enough that any qualified Salesforce team could build from it.
Prioritized Delivery Roadmap
We rank initiatives by business impact, technical complexity, and organizational readiness. The highest-leverage changes get built first. Dependencies are mapped so sprints don't block each other. You get a phased delivery plan with realistic timelines; not a waterfall Gantt chart that becomes fiction by Week 3.
Level-of-Effort Estimates
Honest, detailed estimates for each initiative in the roadmap. Based on the actual complexity of your environment and requirements; not a templated range that covers the SI no matter what happens. You'll know what you're buying before you commit.
Risk Register
Data migration risks, integration dependencies, change management challenges, user adoption barriers, and organizational readiness gaps; identified and documented before they become mid-project blockers.
Business Case & Success Metrics
Define the KPIs that will measure implementation success: adoption targets, efficiency gains, revenue impact, CSAT improvements. Give your leadership team the business case they need to align investment with expected return.
What You Get
- Current State Assessment Report with org audit findings and technical debt documentation
- Business Process Flow Diagrams mapping current state and future state workflows
- Future State Architecture Document; object model, automation, integration, and security design
- Data Model Recommendation with field strategy and migration approach
- Integration Topology Diagram identifying all system connections and data flows
- Prioritized Initiative Roadmap with phased delivery plan and LOE estimates
- Risk Register with identified risks and proposed mitigations
- Executive Alignment Presentation; stakeholder session to align business and technical leadership on the path forward
Who Is This For?
- Organizations starting a new Salesforce implementation who want to get the architecture right the first time
- Companies mid-project that have lost confidence in their current plan and need an independent assessment
- Teams inheriting a legacy org that needs a clear picture of what's there before deciding what to do next
- Executives who need a credible technical and business assessment before committing to a large engagement
- Any organization that has tried to start a Salesforce project three times and had it fall apart in planning
Timeline & Investment
Sprint Zero typically runs 2, 3 weeks and is structured as a fixed-scope, fixed-fee engagement. It's the lowest-risk way to start any Salesforce project; and the fastest way to know exactly what you're getting into before you commit the real budget.
Many clients tell us Sprint Zero is the most valuable thing they've ever bought from a Salesforce partner. Not because of the documents; because of the alignment it creates before a dollar of implementation budget is spent.
Digital Mass is the best consulting partner I have worked with in my 20+ years of working in the Salesforce ecosystem. They are approachable, knowledgeable, innovative, and fun. The last 10 months working with them have been a game-changer for our business and my team.
Digital Mass is a truly collaborative partner, working in the trenches with us on a variety of projects. Their expertise seems to know no bounds, and regardless of the hurdle we come across, Digital Mass is at the ready with recommendations on how to ultimately work to get us back on course, no matter the storm.
Working with Digital Mass has been great. The staff is very responsive and eager to understand and deliver value. We have two consultants who have become integral members of our Scrum teams. They have helped raise the skill level of our internal staff. I would highly recommend working with Digital Mass!
Jeff's attention to detail, technical expertise, and calm nature make working with him very pleasurable. Everybody internal who works with him loves him. I could give him 6 stars if that were an option. Keep up the good work, as we are going to need more help in the future.
They came up with creative solutions to problems we experienced and helped guide our team, who were mostly new to Marketing Cloud. As we got closer to the deadline, the team went above and beyond to make sure we were successful.
Overall, we had an excellent experience. Their senior solutions lead's technical knowledge and management of the project was the key factor that led to a successful engagement.
While we were still maturing in Salesforce ecosystem, Digital Mass helped us manage within budget and helped us design solutions which exceeded our expectations.
Digital Mass was a game-changer for my Salesforce CRM team when we faced some tight deadlines that felt almost impossible. They are willing to just target your company's immediate need with augmented staff. I highly recommend Digital Mass for their targeted, effective solutions.
