Unlocking the Potential of Salesforce

Alex Colburn – June 25, 2021

Unlocking the Potential of Salesforce: HandsOn with Digital Mass

HandsOn Twin Cities (HOTC) is a company that connects corporations and individuals with volunteer opportunities. As an organization that is dependent on data, the team at HandsOn needed one central location to track numbers and interactions with members, so they implemented Salesforce.

Digital Mass Client. Digital Mass Salesforce Partner. Digital Mass Service Cloud.

One year after the initial implementation, they realized there were still some missing pieces to the puzzle. They needed the platform to fit their business processes better and more insight into the data that drives their mission.

Our team at Digital Mass saw this as an opportunity to optimize, educate, and drive adoption to the Salesforce platform.

Now the team at HandsOn can:

  1. Easily track donations
  2. Follow a common process for creating events, projects, and reporting
  3. Finally adopt the platform

Read more about how we helped HandsOn achieve a 360° view: